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Flight booking and cancellation conditions

The agreed price is only valid if the booking confirmation from the operator has been received and the operator has obtained all necessary permissions and slots.

The price is valid only if the aircraft parking at the scheduled airport(s) has been confirmed when parking is required.

The price does not include the cost of the de-icing of the aircraft (if necessary) at airports along the route including repositioning before and after the flight.

The price does not include any costs arising from extending working hours of crew or airports, any extra landings, alterations to the agreed schedule, aircraft time on the ground exceeding the confirmed schedule, additional catering, the usage of satellite phone or on board internet (when provided).

25% of the total amount

in the case of cancellation after signing the Agreement

50% of the total amount

in the case of cancellation from 7 days until 48 hrs before the departure time.

75% of the total amount

in the case of cancellation within 48hours prior to the departure time.

Full price (100%)

in the case of cancellation within 24 hours before the departure time.

Positioning date is considered as the departure date. The flight is also subject to the cancellation policy when the client changes the departure date and the aircraft is no longer available for the requested date since it already has other flights to be performed.

Flight booking and cancellation conditions

The agreed price is only valid if the booking confirmation from the operator has been received and the operator has obtained all necessary permissions and slots.

The price is valid only if the aircraft parking at the scheduled airport(s) has been confirmed when parking is required.

The price does not include the cost of the de-icing of the aircraft (if necessary) at airports along the route including repositioning before and after the flight.

The price does not include any costs arising from extending working hours of crew or airports, any extra landings, alterations to the agreed schedule, aircraft time on the ground exceeding the confirmed schedule, additional catering, the usage of satellite phone or on board internet (when provided).

25% of the total amount

in the case of cancellation after signing the Agreement

50% of the total amount

in the case of cancellation from 7 days until 48 hrs before the departure time.

75% of the total amount

in the case of cancellation within 48hours prior to the departure time.

Full price (100%)

in the case of cancellation within 24 hours before the departure time.

Positioning date is considered as the departure date. The flight is also subject to the cancellation policy when the client changes the departure date and the aircraft is no longer available for the requested date since it already has other flights to be performed.

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Confidentiality Policy

The purpose of this website is to provide necessary information about the activities of GetJet and services provided by GetJet to individuals and legal entities (users).

Customer Data Protection     Terms & Conditions     Privacy Policy

Information on the website is for information purposes only.

All contents of the website is the property of GetJet and is protected by current copyright laws. Therefore, website users may use its content for personal and non-profit purposes. Use of the website contents for other purposes is not allowed.

The company does not allow introducing any changes to the website contents and subsequent reproduction of the contents.

Please be advised that the Company’s website may have links to other websites, and in such case the Company shall not be liable for confidentiality of information on other resources.

Receiving and processing personal data.

GetJet receives your personal data when you provide them in the feedback form on the website, send them by e-mail or provide them to the company employees in person.

By providing your personal data to the Company, you agree that GetJet may use your personal data solely for the purpose of providing information about the price, availability and parameters of services on request and for sending information messages. In accordance with current laws and GetJet’s Policy on protection of personal data, you may at any moment request that your data be changed, updated or deleted.

You may withdraw this consent at any time by sending a corresponding request to the e-mail address provided in the Contacts section of our website.

Filling in feedback forms, you may provide the following information:

  • First, middle and last name;
  • Contact phone number;
  • E-mail address.

The Company’s website may collect certain statistics, notably:

  • User IP address;
  • Date, time and number of visits;
  • Address of the website from which the user came to the Company’s website;
  • Location;
  • Visited pages, advertising banners viewed;
  • Information provided by your browser (type of device, type and version of the browser, operating system, etc.).

Guarantee of confidentiality

GetJet takes protection of personal data of its customers responsibly and respects the right of each website user to confidentiality.

The company guarantees that no information provided by you will under any circumstances be provided to third parties without your consent, with the exception of cases envisaged by local law.

The Company guarantees that the personal data provided by you to the Company will be processed in strict compliance with existing laws.

Changes and updates of website information

The Company reserves the right to introduce the necessary changes to the website, to replace or delete any part of its content and limit access to the website at any moment at its discretion. The Company also reserves the right to amend the Confidentiality Policy for the purpose of further enhancing the system for protection of your personal data against unauthorized access.

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