The agreed price is only valid if the booking confirmation from the operator has been received and the operator has obtained all necessary permissions and slots.
The price is valid only if the aircraft parking at the scheduled airport(s) has been confirmed when parking is required.
The price does not include the cost of the de-icing of the aircraft (if necessary) at airports along the route including repositioning before and after the flight.
The price does not include any costs arising from extending working hours of crew or airports, any extra landings, alterations to the agreed schedule, aircraft time on the ground exceeding the confirmed schedule, additional catering, the usage of satellite phone or on board internet (when provided).
25% of the total amount
in the case of cancellation after signing the Agreement
50% of the total amount
in the case of cancellation from 7 days until 48 hrs before the departure time.
75% of the total amount
in the case of cancellation within 48hours prior to the departure time.
Full price (100%)
in the case of cancellation within 24 hours before the departure time.
Positioning date is considered as the departure date. The flight is also subject to the cancellation policy when the client changes the departure date and the aircraft is no longer available for the requested date since it already has other flights to be performed.